Many of us drive alone despite having empty seats. Carpooling makes better use of the space in cars that are already on the road.
This offers several benefits:
- 🚗 Less congestion during rush hour
- 😊 A more social and enjoyable journey
- 🌍 Reduced emissions
During the trial period, we will pay for the first 30 km for all passengers. This means that for most people your daily commutes will effectively be free during this period. Drivers will receive a small compensation for each trip.
This new service is funded by the Troms County Authority and Tenk Tromsø and is available throughout Tromsø Municipality.
The Nabogo app makes carpooling easy.
Simply follow these three steps:
- Download the app via Google Play or the App Store
- Create a profile
- Find or offer a ride
Share your car with someone you know or meet new people in Tromsø ❤️
You can download the Nabogo app on your phone via Google Play or the App Store.
Remember to enable notifications so you can receive important updates about your trip.
After downloading the app, follow these steps to create your profile:
- Tap Get started
- Enter your phone number and accept the terms
- Enter the verification code you receive by SMS
- Tap Next
- Add a profile picture by tapping the green plus sign
- Enter your first name, last name and email address
- Enter a voucher code if you have one
- Enter your home address (suggestions will appear as you type)
- Select your workplace address. If it is not listed, select Other and enter it manually.
- Tap Next
- Answer two questions about your travel habits
- Enable Show meeting points in the top left corner (important!)
- You are now ready to use the app
If you enable notifications in the Nabogo app, you can receive important messages from drivers and passengers.
One-time ride:
Suitable for single journeys. You can either depart immediately or plan a trip for a later time. It is possible to create a return trip.
Recurring ride:
Suitable for regular journeys. You can customise weekly trips with different times and days.
If you are a driver and wish to offer a one-time trip:
- Tap the blue Offer a ride button
- Select Single ride
- Enter the departure address
- Enter the destination
- Set the time (Depart now or Pick time)
- Specify the number of seats available
- Choose payment (Only subsidy or Yes)
- Adjust the route if you plan to stop along the way
- Tap Offer a ride to publish the trip
If you are a driver and wish to offer a recurring trip:
- Tap Offer a ride
- Select Recurring ride
- Enter the departure address
- Enter the destination
- Set the time (Depart now or Pick time)
- Specify the number of seats available
- Choose payment (Only subsidy or Yes)
- Customise your weekly schedule
- Select which days and times you will drive
- Remove days that you are not traveling
- Tap Create recurring ride
- You will be asked if you want to create a return trip
- Follow the same steps for the return trip
Yes. If you offer a ride in the app, passengers will send requests to join, which you can accept or decline.
Go to Trips in the menu at the bottom.
Under single rides:
- View upcoming trips
- Delete individual trips as needed
- Edit or delete the entire setup at once
Under recurring rides:
- Edit or delete the entire setup at once
If you need to cancel a single ride due to illness, follow the instructions above and inform any passengers who have signed up.
To set a holiday period, go to Account > Vacation > Create vacation > enter the dates
If you are a passenger looking for a ride, follow these steps:
- Tap Find a ride
- Enter your departure address
- Enter your destination
- Select a time
- Suggestions of available rides will then appear
- Bus journeys from Entur will also be shown
When you create a ride, you will be asked about payment. You can choose Yes or Only subsidy. This is mostly relevant to trips over 30 km. If you select Only subsidy, the ride will not cost the passenger anything. However, if you select Yes, the passenger(s) will pay for the portion of the trip that exceeds 30 km.
The money will be automatically transferred to your Nabogo account about 15 minutes after the trip ends. You must then request that the funds are transferred to your bank account. To do this, go to Menu > Payment > Pay out. The money will be transferred to your bank account on the seventh working day of the following month.
A meeting point is a predefined stop in the app. As a driver, you will drive past several meeting points where passengers can get in and out of your car. When creating a trip, you can remove the meeting points on your route where you do not wish to offer pick-ups and drop offs. The location of the meeting points are not random. We have placed them where it is easy and safe to stop, for instance in parking areas. They are typically shown with two different icons: one for regular meeting points and one for mobility hubs.
Nabogo is a mediation platform for carpooling, so you are not covered by insurance through Nabogo. It is the driver’s responsibility to have statutory liability insurance.
During the trial period, Tenk Tromsø and the Troms County Authority are covering the first 30 km of each trip. This applies throughout Tromsø Municipality, except for the area marked on the map.
You receive:
- NOK 1.50 per passenger per km (for the first 10 km)
- Then NOK 1 per km
Each trip must be at least 2 km. All payments go directly to the driver with no fees or hidden costs.
No, compensation for drivers in carpooling is not taxable because it is not considered a business activity. Read more on the website of the Norwegian Tax Administration
- Passengers must be at least 16 years old.
- Drivers must have a valid Class B driving licence.
Carpooling is not a subsidised taxi service and is not intended to compete with taxis. It is therefore important to highlight the differences:
- Carpooling is not a ride-on-demand service. Drivers only drive when they have a planned trip and take passengers who are travelling in the same direction or along the same route. Compensation is limited to four times per day.
- Taxi services are commercial and offer flexibility and on-demand transport. They operate with organised systems and professional drivers.
- Income from carpooling is only intended to cover costs and is not regarded as payment for services. Consequently, licencing requirements do not apply.