Contact centres and sales outletsFind an overview of all of our contact centers in Troms here. Get assistance over the counterWe can assist you with various services over the counter in Tromsø, Finnsnes and Harstad. Unfortunately, we don’t have sales outlets elsewhere in Troms county, but you are always welcome to contact us by phone +47 777 88 777, chat or via our contact form. What do you need help with?See an overview of addresses and opening hours at the bottom of this article. Timetable informationThe easiest option is to call our travel information line on 177.Opening hours – travel informationMonday–Friday: 07:00–21:00Weekends and public holidays: 09:00–20:00You can of course also get travel information at all of our sales outlets.Buy bus ticketsWe always recommend purchasing tickets in the Svipper app. You can also buy tickets at entur.no. If you need to purchase tickets over the counter, you can do so at:Contact centre in TromsøSales outlets in Tromsø, Harstad and FinnsnesTicket vending machines in Tromsø and HarstadBuy express boat ticketsWe always recommend purchasing tickets in the Svipper app.If you need to purchase tickets over the counter, you can do so at:The contact centre in TromsøHarstad Visitor CentreThe Terminal Café in FinnsnesThese are all located at the port terminals.Buy ferry ticketsWe use AutoPASS to register vehicles and receive payment on ferries. You don’t need an agreement or a tag to take our ferries, but you require an AutoPASS for ferry agreement to receive a discount. Separate rules apply for vehicles registered abroad. Read more about ferry tickets here.New travelcard or top up creditYou can buy travelcards and top up pay-as-you-go credit at:The contact centre in TromsøSales outlets in Tromsø, Harstad and FinnsnesTicket vending machinesWeb shop Lost your travelcard or experiencing problemsWe can assist you at:The contact centre in TromsøThe Terminal Café in FinnsnesThe contact centre in HarstadOther assistanceCall us at +47 777 88 777 or visit us at one of our contact centres or sales outlets.Addresses and opening hoursSee an overview of all our contact centres and sales outlets in Tromsø, Harstad and Finnsnes. Subject to change. TromsøOur contact centreAddress: Samuel Arnesens gate 5, 9008 TromsøOpening hours:Monday, Tuesday, Thursday and Friday: 10:00–14:00Wednesday: ClosedWeekends and public holidays: ClosedSales outletsNarvesen Tempogården7-Eleven StortorgetNarvesen NerstrandaNarvesen K1 Jekta Storsenter -Senterinformasjon (v/gavekort)Narvesen UNNMix UitNarvesen KrokenOpening hours for kiosks and other sales outlets can be found on their own websites.Here you will find an overview of our ticket vending machines. HarstadHarstad Visitor CentreAddress: Rikard Kaarbøs gate 2, 9405 HarstadOpening hours:Monday–Wednesday: 10:00–16:15Thursday–Friday: 10:00–17:00Saturday: 10:00–15:00Our contact centreAddress: Fjordgata 5, 9405 HarstadOpening hoursMonday–friday: 10.00–11.00 og 12.00-14.00. Here you will find an overview of our ticket vending machines.FinnsnesThe terminal cafeAddress: Bernhard Lunds vei 5, 9300 FinnsnesOpening hoursMonday–Wednesday: 06:30–18:30Thursday–Friday: 06:30–22:00Saturday: 08:30–17:00Sunday: 16:30–21:45 Published 07.07.2024 12.52 Updated 12.02.2026 14.05