Contact centres and sales outlets

The easiest option is to call our travel information line on 177.

Opening hours – travel information

• Monday–Friday: 07:00–21:00
• Weekends and public holidays: 09:00–20:00

You can of course also get travel information at all of our sales outlets.

We always recommend purchasing tickets in the Svipper app. You can also buy tickets at entur.no. If you need to purchase tickets over the counter, you can do so at:

• Contact centre in Tromsø
• Sales outlets in Tromsø, Harstad and Finnsnes
• Ticket vending machines in Tromsø and Harstad

We always recommend purchasing tickets in the Svipper app.

If you need to purchase tickets over the counter, you can do so at:

• The contact centre in Tromsø
• Harstad Visitor Centre
• The Terminal Café in Finnsnes

These are all located at the port terminals.

We use AutoPASS to register vehicles and receive payment on ferries. You don’t need an agreement or a tag to take our ferries, but you require an AutoPASS for ferry agreement to receive a discount. Separate rules apply for vehicles registered abroad. 

Read more about ferry tickets here.

You can buy travelcards and top up pay-as-you-go credit at:

• The contact centre in Tromsø
• Sales outlets in Tromsø, Harstad and Finnsnes
• Ticket vending machines
• Web shop

We can assist you at:

• The contact centre in Tromsø
• The Terminal Café in Finnsnes
• The contact centre in Harstad

Call us at +47 777 88 777 or visit us at one of our contact centres or sales outlets.

Sales outlets

• Narvesen Tempogården
• 7-Eleven Stortorget
• Narvesen Nerstranda
• Narvesen K1 
• Jekta Storsenter -Senterinformasjon (v/gavekort)
• Narvesen UNN
• Mix Uit
• Narvesen Kroken

Opening hours for kiosks and other sales outlets can be found on their own websites.

Here you will find an overview of our ticket vending machines. 

Here you will find an overview of our ticket vending machines.