Children and families

Children travelling alone bus

Primary school pupils may travel without a companion.

• Pre-schoolers must always be accompanied by a companion.
• Companions must be 14 or over and accompany the child for the entire journey.
• Companions under the age of 18 can have responsibility for up to two children under the age of 10.
• Children under age six travel free.

Children travelling alone express boat

Responsibility during the journey

Our crew cannot simply assume the parental role when your child travels alone. You need to familiarise yourself with the information, follow our rules and prepare your child for the journey.

Rules

• Children travelling alone by express boat must be at least 8 years old and bring three completed copies of the registration form. (PDF, 32 kB)
• Registration forms are required for all unaccompanied children under the age of 12.
• Children under the age of 8 must be accompanied by a companion aged 16 or over for the entire journey.

Who are the forms for?

• One copy should be handed to the crew on board the express boat.
• The child should retain one copy during the journey.
• The person who takes the child to the express boat should retain one copy.

Is your child ready to travel alone?

As a parent/guardian, you are the one who best knows about your child’s ability to cope with unexpected events. As such, the child’s age alone is not always sufficient to determine whether the child is suited to travel alone or supervise another child during the journey.

A safe journey

It’s a good idea to accompany your child on the same route before he/she travels alone. This way you can help ensure that your child feels safe and secure and is aware that he/she can ask the crew for help if necessary.

When your child travels alone, you must ensure he/she can find their way and get off at the correct stop or quay.

Our guidelines

• The child must be seated in the main lounge near the kiosk, so the crew can keep an eye on him/her during the journey.
• The parent/guardian must be available by phone until the journey has been completed and the child has been picked up at the place of arrival.
• If the child is continuing their journey on another means of transport, he/she must arrange this himself/herself. 
• Children travelling alone must pay the ordinary child’s fare.
• The captain reserves the right to reject a request for a child to travel alone if this cannot be justified owing to the weather or other conditions.