Contact centres and sales outletsFind an overview of all of our contact centers in Troms here. 🏠 Visit usYou can get help with a wide range of services at our customer service centres and sales outlets in Tromsø, Finnsnes and Harstad.🫡 We can help you with:buying bus and express boat ticketsroute informationtravel requisitions (vouchers)the Svipper applost or damaged travel cardspaying with cashticket refundsgeneral informationbuying and topping up travel cardsSee the overview below to find out what assistance is available at each location. TromsøTromsø contact centreAdress: Samuel Arnesens gate 5, 9008 Tromsø 🫡 We can help you with: Buy bus and express boat ticketsRoute informationTravel requisitions (vouchers)The Svipper app Buy and top up a travel cardLost or damaged travel cardPay with cashTicket refundsGeneral information 👋 Opening hours: Monday, Tuesday, Thursday and Friday: 10:00–14:00Wednesday: ClosedWeekends and public holidays: Closed Sales outletsNarvesen Tempogården7-Eleven StortorgetNarvesen NerstrandaNarvesen K1 Jekta Storsenter -Shopping centre informationNarvesen UNNMix UitNarvesen Kroken 🫡 We can help you with: Buy bus ticketsBuy and top up a travel card 👋 Opening hours: The opening hours for kiosks and other sales outlets are available on their respective websites. Ticket vending machinesHere you will find an overview of our ticket vending machines..HarstadHarstad Visitor CentreAdress: Rikard Kaarbøs gate 2, 9405 Harstad 🫡 We can help you with: Buy bus and express boat ticketsRoute informationBuy and top up a travel cardGeneral informationPay with cash for bus tickets 👋 Opening hours: Monday–Wednesday: 10:00–16:15Thursday–Friday: 10:00–17:00Saturday: 10:00–15:00 Harstad contact centreAdress: Fjordgata 5, 9405 Harstad 🫡 We can help you with: Travel requisitions (vouchers)Ticket refundsLost or damaged travel card 👋 Opening hours: Our customer service centre is closed for the summer from 13 July to 9 August.Monday–friday: 10.00–11.00 og 12.00-14.00. Ticket vending machinesHere you will find an overview of our ticket vending machines. FinnsnesTerminal cafe FinnsnesAdress: Bernhard Lunds vei 5, 9300 Finnsnes 🫡 We can help you with: Buy bus and express boat ticketsRoute informationTravel requisitions (vouchers)General information Buy and top up a travel cardLost or damaged travel cardPay with cashTicket refunds 👋Opening hours: Monday–Wednesday: 06:30–18:30Thursday–Friday: 06:30–22:00Saturday: 08:30–17:00Sunday: 16:30–21:45 Contact usUnfortunately, we do not have customer service centres or sales outlets elsewhere in Troms. If you need assistance or have any questions, you are always welcome to contact us by phone on 777 88 777 or via our contact form. Published 07.07.2024 12.52 Updated 16.07.2026 10.24