Webshop

You can top up your pay-as-you-go credit in our webshop.

  • Tickets and pay-as-you-go credit bought in the webshop are available within three hours.
  • If you are travelling by boat in the next 48 hours, we recommend that you top up your credit on board.
  • As products are activated when you use your card, the message on the way to your card will appear in the webshop until you use your card.
  • It’s sometimes necessary to hold your card against the ticket validator to activate purchases. We recommend holding your card against the validator for 3-4 seconds and then repeating this process to ensure your card is updated.
  • System errors can occur that may lead to purchases not being activated and tickets/credit not being ready for use when you plan to travel. Please contact us if you experience errors.